HP CLJ 1500, 2500 series
8x.yyyy EIO errorThe Attention light is blinking. A problem exists with the print server card.
49.xxxxx Formatter/engine errorThe Go, Ready, and Attention lights are blinking, or the magenta-print-cartridge, yellow-print-cartridge, andimaging-drum lights are on.
50.X Fuser errorThe Ready and Go lights are on.
51.x Bad beam detect errorThe Attention, Ready, and Go lights remain on.
52.x Scanner errorThe Ready light is on.53.x1.zz Printer (DIMM Slot 1) errorThe Go light is on. A problem exists with the DIMM in DIMM slot 1.
NOTE: Many of the first printers of this model were shipped with an 8 MB flash DIMM in DIMM slot 1. If theprinter has an 8 MB flash DIMM in DIMM slot 1, then replace the DIMM. The 8 MB flash DIMM will not workin any DIMM slot other than DIMM slot 1.
53.x2.zz Printer (DIMM Slot 2) errorThe Ready light is on. A problem exists with the DIMM in DIMM slot 2.
53.x3.zz Printer (DIMM Slot 3) errorThe Attention light is on. A problem exists with the DIMM in DIMM slot 3.
55.x Engine communication errorThe Attention light is on.
57.x Fan motor errorThe Attention light is blinking. 64 Scan buffer errorThe Go light is blinking.
8x.yyyy EIO errorThe Attention light is blinking. A problem exists with the print server card.
49.xxxxx Formatter/engine errorThe Go, Ready, and Attention lights are blinking, or the magenta-print-cartridge, yellow-print-cartridge, andimaging-drum lights are on.
50.X Fuser errorThe Ready and Go lights are on.
51.x Bad beam detect errorThe Attention, Ready, and Go lights remain on.
52.x Scanner errorThe Ready light is on.53.x1.zz Printer (DIMM Slot 1) errorThe Go light is on. A problem exists with the DIMM in DIMM slot 1.
NOTE: Many of the first printers of this model were shipped with an 8 MB flash DIMM in DIMM slot 1. If theprinter has an 8 MB flash DIMM in DIMM slot 1, then replace the DIMM. The 8 MB flash DIMM will not workin any DIMM slot other than DIMM slot 1.
53.x2.zz Printer (DIMM Slot 2) errorThe Ready light is on. A problem exists with the DIMM in DIMM slot 2.
53.x3.zz Printer (DIMM Slot 3) errorThe Attention light is on. A problem exists with the DIMM in DIMM slot 3.
55.x Engine communication errorThe Attention light is on.
57.x Fan motor errorThe Attention light is blinking. 64 Scan buffer errorThe Go light is blinking.
HP CLJ 1600 Series
50.1 Fuser ErrorLow fuser temperature
50.2 Fuser ErrorHigh fuser temperature
50.3 Fuser ErrorSlow fuser temperature
51.20 ErrorBlack scanner error
51.21 ErrorCyan scanner error
51.22 ErrorMagenta scanner error
51.23 ErrorYellow scanner error
55.1 ErrorDC controller error, The device has experienced an internal hardware error.
57 Fan ErrorThe device has experienced a problem with its internal fan.
HP CLJ 2820, 2830, 2840 Series
50.x Fuser Error The device has experienced an internal hardware error.
51 Laser Error The device has experienced an internal hardware error.
52 Scanner Error The device has experienced an internal hardware error.
54.2, 55.1, 59.16, 59.192, 59.4, 59.99 ErrorsThe device has experienced an internal hardware error.
57 Fan ErrorThe device has experienced a problem with its internal fan.
79 ErrorThe device has experienced an internal firmware error.
50.1 Fuser ErrorLow fuser temperature
50.2 Fuser ErrorHigh fuser temperature
50.3 Fuser ErrorSlow fuser temperature
51.20 ErrorBlack scanner error
51.21 ErrorCyan scanner error
51.22 ErrorMagenta scanner error
51.23 ErrorYellow scanner error
55.1 ErrorDC controller error, The device has experienced an internal hardware error.
57 Fan ErrorThe device has experienced a problem with its internal fan.
HP CLJ 2820, 2830, 2840 Series
50.x Fuser Error The device has experienced an internal hardware error.
51 Laser Error The device has experienced an internal hardware error.
52 Scanner Error The device has experienced an internal hardware error.
54.2, 55.1, 59.16, 59.192, 59.4, 59.99 ErrorsThe device has experienced an internal hardware error.
57 Fan ErrorThe device has experienced a problem with its internal fan.
79 ErrorThe device has experienced an internal firmware error.
HP CLJ 3000, 3600, 3800 Series
10.32.00 UNAUTHORIZED SUPPLYUnauthorized supply in use, This message appears until an HP supply is installed or you press the check mark.
10.92.YY CARTRIDGES NOT ENGAGED The print cartridges are not engaged correctly.
10.94.YY REMOVE SHIPPING LOCKS FROM ALL CARTRIDGESAt least one print cartridge has a shipping lock attached.
10.XX.YY SUPPLY MEMORY ERRORThe printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. 11.XX INTERNAL CLOCK ERROR The printer's internal clock is not working correctly.
13.XX.YY DUPLEX JAM INSIDE FRONT DOORA jam has occurred inside the front door.
13.XX.YY DUPLEX PATH JAM FRONT DOORA jam has occurred in the duplex output area inside the front door. 13.XX.YY FUSER JAM INSIDE TOP COVERA jam has occurred in the fuser.
13.XX.YY JAM IN TRAY 1A page is jammed in the multipurpose tray.
13.XX.YY JAM IN TRAY X A page is jammed in tray 2.
13.XX.YY JAM IN TRAY XA page is jammed in the multipurpose tray or tray 3.
20 INSUFFICIENT MEMORYThe printer has received more data from the computer than fits in available memory.
22 EIO X BUFFER OVERFLOWFor the HP Color LaserJet 3000 and 3800 Series printers with an EIO device only
22 EMBEDDED I/O BUFFER OVERFLOW For the HP Color LaserJet 3000 and 3800 Series printers only
22 PARALLEL I/O BUFFER OVERFLOWFor the HP Color LaserJet 3000 and 3800 Series printers only
22 SERIAL I/O BUFFER OVERFLOW For the HP Color LaserJet 3000 and 3800 Series printers with an EIO device only
22 USB I/O BUFFER OVERFLOWThe printer USB buffer has overflowed during a busy state.
40 BAD SERIAL TRANSMISSIONFor the HP Color LaserJet 3000 and 3800 Series printers only40 EIO X BAD TRANSMISSIONFor the HP Color LaserJet 3000 and 3800 Series printers with an EIO device only
40 EMBEDDED I/O BAD TRANSMISSIONThe connection with the HP Jetdirect embedded print server has broken.
41.3 UNEXPECTED SIZE IN TRAY XMedia is loaded that is longer or shorter in the feed direction than the size configured for the tray.
41.5 UNEXPECTED TYPE IN TRAY XThe printer senses a different media type from what is configured in the tray.41.X ERROR2 Beam-detected misprint error
49.XXXXX ERRORA critical firmware error has occurred.
50.X FUSER ERRORA fuser error has occurred.
51.XY ERROR2 laser
53.10.01 ERROR UNSUPPORTED RAMFor the HP Color LaserJet 3000 and 3800 Series printers only, The memory DIMM is not a supported DIMM.
53.XY.ZZ CHECK RAM DIMM SLOTFor the HP Color LaserJet 3600 Series printer only, A printer error has occurred.
54.XX ERROR An error has occurred with one of the toner level sensors.
55.XX.YY DC CONTROLLER ERRORA communication error between the DC, controller and the formatter has occurred.
57.XX PRINTER ERRORA printer fan error has occurred.
59.30 ERROR59.40 ERRORAn error occurred with the fuser motor during startup or rotation.
59.50 ERROR59.60 ERRORAn error occurred with the black print cartridge drive motor during startup or rotation.
59.51 ERROR59.61 ERRORAn error occurred with the cyan print cartridge drive motor during startup or rotation.
59.52 ERROR59.62 ERRORAn error occurred with the magenta print cartridge drive motor during startup or rotation. 59.53 ERROR59.63 ERRORAn error occurred with the yellow print cartridge drive motor during startup or rotation.
59.90 ERROR59.A0 ERRORAn error occurred with the ETB motor during startup or rotation.
59.C0 ERROR An error occurred with the developing separation-drive assembly.
59.F0 ERROR The transfer rollers in the ETB are not engaged.
62 NO SYSTEM No system was found.
64 ERRORFor the HP Color LaserJet 3600 Series printers only, A scan buffer error has occurred.
68.X PERMANENT STORAGE FULLA nonvolatile storage device is full, 0 Onboard NVRAM
68.X PERMANENT STORAGE WRITE FAILA nonvolatile storage device is full, 0 Onboard NVRAM
68.X STORAGE ERROR SETTINGS CHANGEDOne or more printer settings that were saved in the nonvolatile storage device are invalid and have been reset to the factory default. Printing can continue, but unexpected behavior could result.
79.XXXX ERRORFor the HP Color LaserJet 3000 and 3800 Series printers only, A critical hardware error has occurred.
8X.YYYY EIO ERROR For the HP Color LaserJet 3000 and 3800 Series printers only, The EIO accessory card has encountered a critical error.
8X.YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has encountered a critical error.
HP CLJ 3500, 3700 SeriesErrors for particular HP CLJ 3500, 3700 series printers is almost identical to the above series.
10.32.00 UNAUTHORIZED SUPPLYUnauthorized supply in use, This message appears until an HP supply is installed or you press the check mark.
10.92.YY CARTRIDGES NOT ENGAGED The print cartridges are not engaged correctly.
10.94.YY REMOVE SHIPPING LOCKS FROM ALL CARTRIDGESAt least one print cartridge has a shipping lock attached.
10.XX.YY SUPPLY MEMORY ERRORThe printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. 11.XX INTERNAL CLOCK ERROR The printer's internal clock is not working correctly.
13.XX.YY DUPLEX JAM INSIDE FRONT DOORA jam has occurred inside the front door.
13.XX.YY DUPLEX PATH JAM FRONT DOORA jam has occurred in the duplex output area inside the front door. 13.XX.YY FUSER JAM INSIDE TOP COVERA jam has occurred in the fuser.
13.XX.YY JAM IN TRAY 1A page is jammed in the multipurpose tray.
13.XX.YY JAM IN TRAY X A page is jammed in tray 2.
13.XX.YY JAM IN TRAY XA page is jammed in the multipurpose tray or tray 3.
20 INSUFFICIENT MEMORYThe printer has received more data from the computer than fits in available memory.
22 EIO X BUFFER OVERFLOWFor the HP Color LaserJet 3000 and 3800 Series printers with an EIO device only
22 EMBEDDED I/O BUFFER OVERFLOW For the HP Color LaserJet 3000 and 3800 Series printers only
22 PARALLEL I/O BUFFER OVERFLOWFor the HP Color LaserJet 3000 and 3800 Series printers only
22 SERIAL I/O BUFFER OVERFLOW For the HP Color LaserJet 3000 and 3800 Series printers with an EIO device only
22 USB I/O BUFFER OVERFLOWThe printer USB buffer has overflowed during a busy state.
40 BAD SERIAL TRANSMISSIONFor the HP Color LaserJet 3000 and 3800 Series printers only40 EIO X BAD TRANSMISSIONFor the HP Color LaserJet 3000 and 3800 Series printers with an EIO device only
40 EMBEDDED I/O BAD TRANSMISSIONThe connection with the HP Jetdirect embedded print server has broken.
41.3 UNEXPECTED SIZE IN TRAY XMedia is loaded that is longer or shorter in the feed direction than the size configured for the tray.
41.5 UNEXPECTED TYPE IN TRAY XThe printer senses a different media type from what is configured in the tray.41.X ERROR2 Beam-detected misprint error
49.XXXXX ERRORA critical firmware error has occurred.
50.X FUSER ERRORA fuser error has occurred.
51.XY ERROR2 laser
53.10.01 ERROR UNSUPPORTED RAMFor the HP Color LaserJet 3000 and 3800 Series printers only, The memory DIMM is not a supported DIMM.
53.XY.ZZ CHECK RAM DIMM SLOTFor the HP Color LaserJet 3600 Series printer only, A printer error has occurred.
54.XX ERROR An error has occurred with one of the toner level sensors.
55.XX.YY DC CONTROLLER ERRORA communication error between the DC, controller and the formatter has occurred.
57.XX PRINTER ERRORA printer fan error has occurred.
59.30 ERROR59.40 ERRORAn error occurred with the fuser motor during startup or rotation.
59.50 ERROR59.60 ERRORAn error occurred with the black print cartridge drive motor during startup or rotation.
59.51 ERROR59.61 ERRORAn error occurred with the cyan print cartridge drive motor during startup or rotation.
59.52 ERROR59.62 ERRORAn error occurred with the magenta print cartridge drive motor during startup or rotation. 59.53 ERROR59.63 ERRORAn error occurred with the yellow print cartridge drive motor during startup or rotation.
59.90 ERROR59.A0 ERRORAn error occurred with the ETB motor during startup or rotation.
59.C0 ERROR An error occurred with the developing separation-drive assembly.
59.F0 ERROR The transfer rollers in the ETB are not engaged.
62 NO SYSTEM No system was found.
64 ERRORFor the HP Color LaserJet 3600 Series printers only, A scan buffer error has occurred.
68.X PERMANENT STORAGE FULLA nonvolatile storage device is full, 0 Onboard NVRAM
68.X PERMANENT STORAGE WRITE FAILA nonvolatile storage device is full, 0 Onboard NVRAM
68.X STORAGE ERROR SETTINGS CHANGEDOne or more printer settings that were saved in the nonvolatile storage device are invalid and have been reset to the factory default. Printing can continue, but unexpected behavior could result.
79.XXXX ERRORFor the HP Color LaserJet 3000 and 3800 Series printers only, A critical hardware error has occurred.
8X.YYYY EIO ERROR For the HP Color LaserJet 3000 and 3800 Series printers only, The EIO accessory card has encountered a critical error.
8X.YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has encountered a critical error.
HP CLJ 3500, 3700 SeriesErrors for particular HP CLJ 3500, 3700 series printers is almost identical to the above series.
HP CLJ 4600 Series error messages
10.XX.YY SUPPLIES ERRORNOTE: The printer cannot always determine whether the error lies with the cartridge or with the printer reader/writer.The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing.XX Description00 memory error on supply item10 memory tag missingYY Description00 black print cartridge01 cyan print cartridge02 magenta print cartridge03 yellow print cartridge
13.XX.YY.DUPLEX JOB INTERRUPTED13.XX.YY.DUPLEX JOB INTERRUPTEDDiscard top sheet13.XX.YY.DUPLEX JOB INTERRUPTEDDiscard top two sheets, A duplex job was interrupted by interference as media passed through the output bin during duplexing. Paper jam follow instruction in display panel.
20 INSUFFICIENT MEMORYThe printer has received more data from the computer than fits in available memory.
22 EIO X BUFFER OVERFLOWThe printer’s EIO card in slot X has overflowed its I/O buffer during a busy state.
22 PARALLEL I/O BUFFER OVERFLOWThe printer’s parallel buffer has overflowed during a busy state.
22 SERIAL I/O BUFFER OVERFLOWThe printer’s serial buffer has overflowed during a busy state.
40 BAD SERIAL TRANSMISSIONA serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data.
40 EIO X BAD TRANSMISSIONA connection with the card in EIO slot X has been abnormally broken.
41.3 UNEXPECTED SIZE IN TRAY XXLOAD TRAY XX:[TYPE] [SIZE]Follow instruction on display.Media is loaded which is longer or shorter in the feed direction than the size configured for the tray.
41.5 UNEXPECTED TYPE IN TRAY XXLOAD TRAY XX:[TYPE] [SIZE]The printer senses a different media type in the media path than configured in the tray.
41.X PRINTER ERRORX
Description1 unknown misprint error2 beam detect misprint error3 media feed error (size)4 no VSYNC error5 media feed error (type)6 ETB detection error7 feed delay error
49.XXXX PRINTER ERRORA critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or home-grown applications. On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.
50.X FUSER ERRORX
Description1 low fuser temperature2 fuser warm-up service3 high fuser temperature4 faulty fuser5 inconsistent fuser6 open fuser
51.XY PRINTER ERRORA printer error has occurred.X Description1 beam detect error2 laser errorY Description0 no colorK blackC cyanM magenta
10.XX.YY SUPPLIES ERRORNOTE: The printer cannot always determine whether the error lies with the cartridge or with the printer reader/writer.The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing.XX Description00 memory error on supply item10 memory tag missingYY Description00 black print cartridge01 cyan print cartridge02 magenta print cartridge03 yellow print cartridge
13.XX.YY.DUPLEX JOB INTERRUPTED13.XX.YY.DUPLEX JOB INTERRUPTEDDiscard top sheet13.XX.YY.DUPLEX JOB INTERRUPTEDDiscard top two sheets, A duplex job was interrupted by interference as media passed through the output bin during duplexing. Paper jam follow instruction in display panel.
20 INSUFFICIENT MEMORYThe printer has received more data from the computer than fits in available memory.
22 EIO X BUFFER OVERFLOWThe printer’s EIO card in slot X has overflowed its I/O buffer during a busy state.
22 PARALLEL I/O BUFFER OVERFLOWThe printer’s parallel buffer has overflowed during a busy state.
22 SERIAL I/O BUFFER OVERFLOWThe printer’s serial buffer has overflowed during a busy state.
40 BAD SERIAL TRANSMISSIONA serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data.
40 EIO X BAD TRANSMISSIONA connection with the card in EIO slot X has been abnormally broken.
41.3 UNEXPECTED SIZE IN TRAY XXLOAD TRAY XX:[TYPE] [SIZE]Follow instruction on display.Media is loaded which is longer or shorter in the feed direction than the size configured for the tray.
41.5 UNEXPECTED TYPE IN TRAY XXLOAD TRAY XX:[TYPE] [SIZE]The printer senses a different media type in the media path than configured in the tray.
41.X PRINTER ERRORX
Description1 unknown misprint error2 beam detect misprint error3 media feed error (size)4 no VSYNC error5 media feed error (type)6 ETB detection error7 feed delay error
49.XXXX PRINTER ERRORA critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or home-grown applications. On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.
50.X FUSER ERRORX
Description1 low fuser temperature2 fuser warm-up service3 high fuser temperature4 faulty fuser5 inconsistent fuser6 open fuser
51.XY PRINTER ERRORA printer error has occurred.X Description1 beam detect error2 laser errorY Description0 no colorK blackC cyanM magenta
Y yellow 54.X PRINTER ERROR
X Description1 temperature3 image density sensor5 color plane registration sensor6 image density sensor7 yellow drum home position sensor8 magenta drum home pos. sensor9 cyan drum home position sensor10 black drum home position sensor11 black density sensor12 cyan density sensor13 magenta density sensor14 yellow density sensor19 ETB speed control sensor20 color plane registration sensor21-24 toner level sensors
55.X PRINTER ERRORThe DC controller is not communicating with the formatter. The problem could be caused by a timing error or an intermittent connection
57.X PRINTER ERRORA printer fan error has occurred.X Description3 cartridge fan (vertical fan, F2)4 formatter fan (horizontal fan, F1)
58.X PRINTER ERRORA memory tag error was detected.X Description3 CPU4 power supply
59.XY PRINTER ERRORA printer motor error has occurred.X Description0 motor error1 motor startup error2 motor rotation error3 fuser motor startup error4 fuser motor rotation error5 print cartridge motor startup error6 print cartridge motor rotation error9 ETB motor startup errorA ETB motor rotation errorB developing disengaging motorstartup errorC developing disengaging motorrotation errorY Description0 no colorK blackC cyanM magentaY yellow
62 NO SYSTEMNo system was found.
64 PRINTER ERRORTurn off then onScan buffer error.68.X PERMANENT STORAGE ERROROne or more printer settings saved in the non-volatile storage device is invalid and has been reset to itsfactory default. Pressing the button should clear the message. Printing can continue, but there maybe unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE FULLA non-volatile storage device is full. Pressing the button should clear the message. Printing can continue,but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE WRITE FAILA non-volatile storage device is failing to write. Pressing the button should clear the message. Printingcan continue, but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
79.XXXX PRINTER ERRORA critical hardware error has occurred.
8X.YYYY EIO ERRORThe EIO accessory card in slot X has encountered a critical error.
X Description1 temperature3 image density sensor5 color plane registration sensor6 image density sensor7 yellow drum home position sensor8 magenta drum home pos. sensor9 cyan drum home position sensor10 black drum home position sensor11 black density sensor12 cyan density sensor13 magenta density sensor14 yellow density sensor19 ETB speed control sensor20 color plane registration sensor21-24 toner level sensors
55.X PRINTER ERRORThe DC controller is not communicating with the formatter. The problem could be caused by a timing error or an intermittent connection
57.X PRINTER ERRORA printer fan error has occurred.X Description3 cartridge fan (vertical fan, F2)4 formatter fan (horizontal fan, F1)
58.X PRINTER ERRORA memory tag error was detected.X Description3 CPU4 power supply
59.XY PRINTER ERRORA printer motor error has occurred.X Description0 motor error1 motor startup error2 motor rotation error3 fuser motor startup error4 fuser motor rotation error5 print cartridge motor startup error6 print cartridge motor rotation error9 ETB motor startup errorA ETB motor rotation errorB developing disengaging motorstartup errorC developing disengaging motorrotation errorY Description0 no colorK blackC cyanM magentaY yellow
62 NO SYSTEMNo system was found.
64 PRINTER ERRORTurn off then onScan buffer error.68.X PERMANENT STORAGE ERROROne or more printer settings saved in the non-volatile storage device is invalid and has been reset to itsfactory default. Pressing the button should clear the message. Printing can continue, but there maybe unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE FULLA non-volatile storage device is full. Pressing the button should clear the message. Printing can continue,but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE WRITE FAILA non-volatile storage device is failing to write. Pressing the button should clear the message. Printingcan continue, but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
79.XXXX PRINTER ERRORA critical hardware error has occurred.
8X.YYYY EIO ERRORThe EIO accessory card in slot X has encountered a critical error.
HP CLJ 5500 & 5550 Series Error Messages
10.X.X SUPPLY MEMORY ERRORXX
Description00 memory error on supply item10 memory tag missingYY Description00 black print cartridge01 cyan print cartridge02 magenta print cartridge03 yellow print cartridge
13.XX.YY DUPLEX JOB INTERRUPTEDA duplex job was interrupted by interference as media passed through the output bin during duplexing.
13.XX.YY JAM IN DUPLEX PATHThere is a jam in the duplex path.
13.XX.YY JAM IN JAMS IN PAPER PATHThere is a jam in the top cover area.
13.XX.YY JAM IN PAPER INPUT PATHThere is a jam in the media input path.
13.XX.YY JAM IN PAPER PATHThere is a jam in the media path.
13.XX.YY JAM IN TRAY 1A page is jammed in the multipurpose tray.
13.XX.YY JAM IN TRAY 2A page is jammed in Tray 2.
13.XX.YY JAM IN TRAY XA page is jammed in Tray 3 or Tray 4.
20 INSUFFICIENT MEMORYThe printer has received more data from the computer than fits in available memory.
22 EIO X BUFFER OVERFLOWThe printer’s EIO card in slot X has overflowed its I/O buffer during a busy state.
22 PARALLEL I/O BUFFER OVERFLOWThe printer’s parallel buffer has overflowed during a busy state.
22 SERIAL I/O BUFFER OVERFLOWThe printer’s serial buffer has overflowed during a busy state.
40 BAD SERIAL TRANSMISSIONA serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data.
40 EIO X BAD TRANSMISSIONA connection with the card in EIO slot X has been abnormally broken.
41.3 UNEXPECTED SIZE IN TRAY XMedia is loaded which is longer or shorter in the feed direction than the size configured for the tray.
41.5 UNEXPECTED TYPE IN TRAY XThe printer senses a different media type in the media path than configured in the tray.
41.X PRINTER ERRORX
Description1 unknown misprint error2 beam detect misprint error3 media feed error (size)4 no VSYNC error5 media feed error (type)6 ETB detection error7 feed delay error9 noise VSREQ
49.XXXX PRINTER ERRORA critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases,electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or homegrown applications. On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.
50.X FUSER ERRORX
Description1 low fuser temperature2 fuser warm-up service3 high fuser temperature4 faulty fuser5 inconsistent fuser6 open fuser7 fuser pressure release mechanism failure8 low fuser temperature (sub=thermistor)9 high fuser temperature (sub=thermistor)
51.XY PRINTER ERRORX
Description1 beam detect error2 laser errorY Description0 no color/black1 cyan2 magenta3 yellow
52.XY PRINTER ERRORX
Description1 scanner error2 scanner startup error3 scanner rotation errorY Description0 no color/black1 cyan2 magenta3 yellow
53.10.05 PRINTER ERRORA DIMM is installed in both 168- pin DIMM Slot 4 and 100-pin DIMM Slot 5.
53.X0.ZZ PRINTER ERRORAn error has occurred in the onboard RAM.
53.XY.ZZ CHECK RAM DIMM SLOT XDescriptionX DIMM Type1 RAMY Device Location1 DIMM Slot 12 DIMM Slot 23 DIMM Slot 34 DIMM Slot 4ZZ Error Number0 unsupported memory1 unrecognized memory2 unsupported memory size3 failed RAM test4 exceeded maximum RAM size5 invalid DIMM speed
54.XX PRINTER ERRORX
Description1 Temperature3 Image density sensor5 Color plane registration sensor6 Image density sensor7 Yellow drum home position sensor8 Magenta drum home pos. sensor9 Cyan drum home position sensor10 Black drum home position sensor11 Yellow density sensor12 Magenta density sensor13 Cyan density sensor14 Black density sensor19 ETB speed control sensor20 Color plane registration sensor21 Yellow toner level sensors22 Magenta toner level sensors23 Cyan toner level sensors24 Black toner level sensors1E or 30 Half tone calibration error01 Humidity environmental sensor abnormal
55.XPRINTER ERRORThe DC controller is not communicating with the formatter. The problem could be caused by a timing error or an intermittent connection.X — Description00 — Communication error01 — DC Controller memory error02 — Outgoing parity error03 — No engine response04 — Communication timeout
56.XX PRINTER ERRORA printer error has occurred.XX — Description01 — Illegal input02 — Illegal output
57.X PRINTER ERRORX
Description3 cartridge fan (vertical fan, FM3)4 formatter fan (horizontal fan,FM2)7 power suppply fan (FM1)
57.X PRINTER ERROR57.7 Power supply fan error (FM2)
58.X PRINTER ERRORX
Description2 air temp sensor3 CPU4 power supply
59.XY PRINTER ERRORA printer motor error has occurred.X Description0 motor error1 motor startup error2 motor rotation error3 fuser motor startup error4 fuser motor rotation error5 print cartridge motor startup error6 print cartridge motor rotation error9 ETB motor startup errorA ETB motor rotation errorB developing disengaging motor startup errorC developing disengaging motor rotation errorY Description0 no color/black1 cyan2 magenta3 yellow
62 NO SYSTEMNo system was found.
64 PRINTER ERRORScan buffer error.
68.X PERMANENT STORAGE ERROROne or more printer settings saved in the non-volatile storage device is invalid and has been reset to its factory default. Pressing the button should clear the message. Printing can continue, but there may beunexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE FULLA non-volatile storage device is full. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE WRITE FAILA non-volatile storage device is failing to write. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
79.XXXX PRINTER ERRORA critical hardware error has occurred.
8X.YYYY EIO ERRORThe EIO accessory card in slot X has encountered a critical error.
10.XX.YY SUPPLIES ERRORThe printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing.XX Description00 memory error on supply item10 memory tag missingYY Description00 black print cartridge01 cyan print cartridge02 magenta print cartridge03 yellow print cartridge
10.X.X SUPPLY MEMORY ERRORXX
Description00 memory error on supply item10 memory tag missingYY Description00 black print cartridge01 cyan print cartridge02 magenta print cartridge03 yellow print cartridge
13.XX.YY DUPLEX JOB INTERRUPTEDA duplex job was interrupted by interference as media passed through the output bin during duplexing.
13.XX.YY JAM IN DUPLEX PATHThere is a jam in the duplex path.
13.XX.YY JAM IN JAMS IN PAPER PATHThere is a jam in the top cover area.
13.XX.YY JAM IN PAPER INPUT PATHThere is a jam in the media input path.
13.XX.YY JAM IN PAPER PATHThere is a jam in the media path.
13.XX.YY JAM IN TRAY 1A page is jammed in the multipurpose tray.
13.XX.YY JAM IN TRAY 2A page is jammed in Tray 2.
13.XX.YY JAM IN TRAY XA page is jammed in Tray 3 or Tray 4.
20 INSUFFICIENT MEMORYThe printer has received more data from the computer than fits in available memory.
22 EIO X BUFFER OVERFLOWThe printer’s EIO card in slot X has overflowed its I/O buffer during a busy state.
22 PARALLEL I/O BUFFER OVERFLOWThe printer’s parallel buffer has overflowed during a busy state.
22 SERIAL I/O BUFFER OVERFLOWThe printer’s serial buffer has overflowed during a busy state.
40 BAD SERIAL TRANSMISSIONA serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data.
40 EIO X BAD TRANSMISSIONA connection with the card in EIO slot X has been abnormally broken.
41.3 UNEXPECTED SIZE IN TRAY XMedia is loaded which is longer or shorter in the feed direction than the size configured for the tray.
41.5 UNEXPECTED TYPE IN TRAY XThe printer senses a different media type in the media path than configured in the tray.
41.X PRINTER ERRORX
Description1 unknown misprint error2 beam detect misprint error3 media feed error (size)4 no VSYNC error5 media feed error (type)6 ETB detection error7 feed delay error9 noise VSREQ
49.XXXX PRINTER ERRORA critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases,electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or homegrown applications. On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.
50.X FUSER ERRORX
Description1 low fuser temperature2 fuser warm-up service3 high fuser temperature4 faulty fuser5 inconsistent fuser6 open fuser7 fuser pressure release mechanism failure8 low fuser temperature (sub=thermistor)9 high fuser temperature (sub=thermistor)
51.XY PRINTER ERRORX
Description1 beam detect error2 laser errorY Description0 no color/black1 cyan2 magenta3 yellow
52.XY PRINTER ERRORX
Description1 scanner error2 scanner startup error3 scanner rotation errorY Description0 no color/black1 cyan2 magenta3 yellow
53.10.05 PRINTER ERRORA DIMM is installed in both 168- pin DIMM Slot 4 and 100-pin DIMM Slot 5.
53.X0.ZZ PRINTER ERRORAn error has occurred in the onboard RAM.
53.XY.ZZ CHECK RAM DIMM SLOT XDescriptionX DIMM Type1 RAMY Device Location1 DIMM Slot 12 DIMM Slot 23 DIMM Slot 34 DIMM Slot 4ZZ Error Number0 unsupported memory1 unrecognized memory2 unsupported memory size3 failed RAM test4 exceeded maximum RAM size5 invalid DIMM speed
54.XX PRINTER ERRORX
Description1 Temperature3 Image density sensor5 Color plane registration sensor6 Image density sensor7 Yellow drum home position sensor8 Magenta drum home pos. sensor9 Cyan drum home position sensor10 Black drum home position sensor11 Yellow density sensor12 Magenta density sensor13 Cyan density sensor14 Black density sensor19 ETB speed control sensor20 Color plane registration sensor21 Yellow toner level sensors22 Magenta toner level sensors23 Cyan toner level sensors24 Black toner level sensors1E or 30 Half tone calibration error01 Humidity environmental sensor abnormal
55.XPRINTER ERRORThe DC controller is not communicating with the formatter. The problem could be caused by a timing error or an intermittent connection.X — Description00 — Communication error01 — DC Controller memory error02 — Outgoing parity error03 — No engine response04 — Communication timeout
56.XX PRINTER ERRORA printer error has occurred.XX — Description01 — Illegal input02 — Illegal output
57.X PRINTER ERRORX
Description3 cartridge fan (vertical fan, FM3)4 formatter fan (horizontal fan,FM2)7 power suppply fan (FM1)
57.X PRINTER ERROR57.7 Power supply fan error (FM2)
58.X PRINTER ERRORX
Description2 air temp sensor3 CPU4 power supply
59.XY PRINTER ERRORA printer motor error has occurred.X Description0 motor error1 motor startup error2 motor rotation error3 fuser motor startup error4 fuser motor rotation error5 print cartridge motor startup error6 print cartridge motor rotation error9 ETB motor startup errorA ETB motor rotation errorB developing disengaging motor startup errorC developing disengaging motor rotation errorY Description0 no color/black1 cyan2 magenta3 yellow
62 NO SYSTEMNo system was found.
64 PRINTER ERRORScan buffer error.
68.X PERMANENT STORAGE ERROROne or more printer settings saved in the non-volatile storage device is invalid and has been reset to its factory default. Pressing the button should clear the message. Printing can continue, but there may beunexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE FULLA non-volatile storage device is full. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
68.X PERMANENT STORAGE WRITE FAILA non-volatile storage device is failing to write. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior.X Description0 onboard NVRAM1 removable disk (flash or hard)
79.XXXX PRINTER ERRORA critical hardware error has occurred.
8X.YYYY EIO ERRORThe EIO accessory card in slot X has encountered a critical error.
10.XX.YY SUPPLIES ERRORThe printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing.XX Description00 memory error on supply item10 memory tag missingYY Description00 black print cartridge01 cyan print cartridge02 magenta print cartridge03 yellow print cartridge
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